Privacy Policy

Last updated: January 10, 2025

1. Introduction

Deep Study AI, LLC ("we," "our," or "us") operates smartaimemory.com and the Empathy Framework. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Contact us through our contact form
  • Subscribe to our newsletter
  • Create an account or register for services
  • Participate in community discussions

This information may include:

  • Name and email address
  • Company name and role
  • Message content and inquiry details

2.2 Automatically Collected Information

We use privacy-friendly analytics (Plausible) that collect:

  • Page views and navigation patterns
  • Referrer information
  • General location (country-level only)
  • Device type and browser

Important: We do NOT use cookies for tracking, do NOT collect personally identifiable information through analytics, and do NOT sell your data to third parties.

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and support requests
  • Send newsletters and product updates (with your consent)
  • Improve our website and products
  • Analyze usage patterns to enhance user experience
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do NOT sell your personal information. We may share information with:

  • Service Providers: Email service providers (SendGrid), analytics (Plausible)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Open Source Framework

The Empathy Framework is source-available software under the Fair Source License. When you use the framework locally:

  • All processing happens on your machine or your chosen infrastructure
  • We do NOT have access to your code, data, or projects
  • You control which LLM providers you use and what data you send to them
  • No telemetry or usage tracking is built into the framework

6. Third-Party Services

Our website and products may integrate with third-party services:

6.1 LLM Providers

The Empathy Framework supports multiple LLM providers (Anthropic, OpenAI, Google, etc.). You are responsible for understanding and complying with their respective privacy policies and terms of service.

6.2 GitHub

Our code is hosted on GitHub. When you interact with our repositories, you're subject to GitHub's privacy policy and terms.

7. Data Retention

We retain your information for as long as necessary to:

  • Provide you with requested services
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

You may request deletion of your personal information at any time by contacting us.

8. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request your data in a machine-readable format

Contact us at patrick.roebuck@pm.me to exercise these rights.

9. Security

We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, contact us at:

  • Email: patrick.roebuck@pm.me
  • Website: smartaimemory.com/contact
  • Company: Deep Study AI, LLC